Reference

Deposits, Withdrawals and Account Verification on slotmy

Your slotmy account connects directly to Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX — so your balance is ready when you are, whether you're on mobile in Kuala Lumpur or at home on desktop.

Touch 'n Go eWalletBoostGrabPayDuitNow & FPXSecure account verification
Explore the Lobby Read FAQ
slotmy Deposits, Withdrawals and Account Verification on slotmy
slotmy Verifying Your slotmy Account Identity

Verifying Your slotmy Account Identity

Account verification on slotmy protects your wallet — it ensures only you can request a payout and that your balance cannot be accessed by anyone else. We ask for a government-issued photo ID (Malaysian MyKad works) and a selfie or a recent utility document that matches the name on your account. This is a one-time process; once your documents are reviewed and

cleared, the verified status sits permanently on your account profile. Submitting clean, legible scans moves the review along faster. If anything needs a second look, our support team will reach you through the contact method on file — there is no manual re-submission loop without a specific reason.

  • Upload a valid photo ID — Submit a clear scan or photo of your Malaysian MyKad or passport. Make sure all four corners and the printed name are fully visible.
  • Confirm your address document — A recent utility bill, bank statement or official letter showing your registered name and address is sufficient for address confirmation.
  • Selfie or liveness check — Some account tiers require a short selfie to match against your ID photo. Follow the on-screen prompt inside your account settings to complete this step.
  • Verification confirmed on your profile — Once our team reviews and clears the documents, your account shows Verified status — no repeat submissions needed for future withdrawals.

How We Accept Payments on slotmy

We support the payment rails Malaysian account holders actually use — e-wallets for speed, FPX for direct bank transfers, and DuitNow for instant account-to-account moves. Each method connects directly to your slotmy account wallet; there is no third-party intermediary step on our side. Access depends on which services are available to you under local law.

Touch 'n Go eWallet

Deposit and withdraw directly from your TNG eWallet balance. Authenticate with your Touch 'n Go PIN and the transfer moves to your slotmy account wallet.

Boost

Link your Boost wallet for quick deposits. Open the Boost app, confirm the amount, and your slotmy balance updates when the transfer clears.

GrabPay

Use your GrabPay balance to fund your account. Confirm inside the GrabPay app and the credit appears in your slotmy account wallet.

DuitNow

Send funds via DuitNow from any participating Malaysian bank — use your registered mobile number or IC number as the DuitNow destination ID.

FPX & Maybank2u

FPX covers most major Malaysian banks including Maybank2u and CIMB Clicks. Log in to your online banking, authorise the transfer, and your account is funded.

slotmy Adding Funds to Your slotmy Account

Adding Funds to Your slotmy Account

We route every deposit through the payment method you already use day-to-day. Open the cashier inside your slotmy account, pick Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX, then follow the steps below. Your balance updates as soon as the transfer clears on the payment provider's end — no manual top-up requests, no waiting on our side to approve the amount.

FPX and Maybank2u users go through their standard online banking login; e-wallet users confirm with their app PIN. Either way, the money lands in your account wallet and you can move straight to the lobby.

  • Log in and open the cashier — Head to your slotmy account, tap the cashier icon and select Deposit from the menu.
  • Choose your payment method — Pick from Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX — whichever you already have set up on your phone or browser.
  • Enter the amount and confirm — Key in your deposit amount in RM, review the transfer details on screen, then authenticate via your e-wallet PIN or online banking credentials.
  • Balance lands in your account wallet — Once the payment provider confirms the transfer, your slotmy account wallet updates and you can open any game in the lobby.
slotmy Withdrawing from Your slotmy Account Wallet

Withdrawing from Your slotmy Account Wallet

Payouts go back to the same type of account you deposited from — your Touch 'n Go eWallet, Boost wallet, GrabPay, or the bank account linked via DuitNow. We verify your withdrawal request against the account details on file before releasing funds, so keep your registered name and account number consistent. If your identity verification is already complete, the payout request moves

through our system without a hold. We do not make payout-speed promises we cannot back — what we can say is that once the verification check passes on our side, the transfer is sent to the payment provider without delay.

  • Go to the cashier and select Withdraw — Inside your slotmy account, open the cashier and tap Withdraw to start the payout request.
  • Choose your payout destination — Select your preferred method — Touch 'n Go eWallet, GrabPay, Boost or DuitNow bank transfer — and confirm the account details match your registered profile.
  • Enter the withdrawal amount — Key in the RM amount you want to move out. The cashier will show any minimum payout threshold that applies to your account tier.
  • Verification check and release — Our system runs a verification check on your account details. Once that clears, the transfer is dispatched to your payment provider.

Your slotmy Banking Questions Answered

These are the banking questions we hear most from Malaysian account holders — covering deposits, withdrawals, verification and what to do when a transaction does not go as expected.

Touch 'n Go eWallet, Boost and GrabPay are all connected to our cashier. Pick whichever wallet you already use and authenticate with your app PIN to fund your account.

A minimum threshold applies and is shown in the cashier when you select your payment method. We do not publish a fixed RM figure here because it can vary by method and account tier.

Complete the KYC step first — upload your MyKad and address document inside account settings. Once verified, your withdrawal request will move through without a hold.

Keep your FPX transaction reference number. Contact our support team through the live chat channel on site and share that reference; we will trace the transfer on our end.

We follow a same-method payout policy for account security. If you deposited via Touch 'n Go eWallet, your withdrawal should return to that same wallet where possible.

We review submitted documents as they come in. Submitting legible, complete scans moves the process along. If our team needs anything further, they will contact you directly.
Reference

slotmy Deposits & Withdrawals

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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