Reference

What slotmy Collects and Why It Matters to You

When you open an account with us, deposit via Touch 'n Go eWallet, Boost, or GrabPay, or browse our lobby, your data moves with you.

Account data handled with careLocal payment data: Touch 'n Go eWallet, Boost, GrabPayYour right to access and correct your dataClear retention and deletion practicesDirect contact path for any data request

Explore the Lobby Read FAQ

DATA REQUEST CHANNELS

How to Reach Us About Your Privacy

Any question about your personal data — whether you want to see what we hold, correct something, or ask us to remove an old account — goes directly to our data team. We aim to acknowledge your request within two working days and resolve most cases within the timeframe required by applicable law. Use the channel that works best for you.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Your account is protected through a combination of encrypted connections, one-time password verification on login, and session timeouts after a period of inactivity. We apply these controls consistently whether you access the lobby through a mobile browser, the slotmy app, or a desktop connection. Our data practices are reviewed periodically to stay aligned with applicable Malaysian regulations.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby loads on your device. You can manage cookie preferences through your browser settings at any time.

Data Retention

Account data is retained for as long as your account is active and for the period required by law after closure. Transaction records linked to Touch 'n Go eWallet or GrabPay deposits are kept for audit purposes during that period.

Third-Party Access

We share your data only with payment processors such as the rails behind Boost and GrabPay, and with identity verification services where required. No marketing third parties receive your personal information.

Your Correction Rights

If your registered name, phone number or email is outdated, you can update it directly in account settings or ask our live chat team to flag it for review by the data team.

What We Collect and How We Use It

slotmy Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you register — your name, email address, date of birth and account credentials. When you fund your account through Touch 'n Go eWallet, Boost, or GrabPay, we record transaction references and amounts to verify your deposit and match it

1
to your wallet. We do not store your full e-wallet PIN or card number; only the reference token passed to us by the payment rail is retained. Beyond registration and payments, we log device type, session timestamps and page interactions so we can keep your account
2
secure and troubleshoot any access issues. This data is processed for three purposes: fulfilling the account contract with you, meeting our legal obligations under applicable Malaysian law, and improving how the lobby works on mobile. We do not sell your personal data to third parties, and
3
we do not share it with advertisers. Access and use of our services depend on local law and are available only where local law permits. If you are in Kuala Lumpur or anywhere else in Malaysia, the same data practices apply consistently to your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Questions About Your Privacy Rights at slotmy

We know privacy policies can feel dense. These are the questions we hear most often from account holders in Malaysia — answered plainly, without legal filler.

We hold your registration details, login history, session logs and transaction references from payment methods like Touch 'n Go eWallet, Boost and GrabPay. You can request a full summary through account settings.

Yes. Submit a deletion request via live chat or your account settings privacy page. We process deletions within the period required by applicable law, retaining only what we are legally obliged to keep.

No. We do not sell or share your data with advertisers. The only third parties who receive any data are payment processors handling your Boost, GrabPay or DuitNow transactions, and identity verification services where required.

Head to Settings in your account wallet, then choose the Edit Profile option to update your name, phone number or email. For changes that require identity verification, our support team can walk you through the process.

We use session cookies for login continuity and analytics cookies to measure lobby performance on mobile. You can block or clear these through your browser settings; some lobby features may not function without session cookies active.

After an account is closed, we retain transaction records and identity data for the period required by Malaysian law for financial record-keeping. Personal profile data not required for legal compliance is removed on a shorter schedule.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoGold Roulette

What slotmy Collects and Why It Matters to You

How to Reach Us About Your Privacy

Data Handling, Cookies and Account Security

Cookies and Tracking

Data Retention

Third-Party Access

Your Correction Rights

Questions About Your Privacy Rights at slotmy

01 What personal data does slotmy hold about me?

02 Can I ask slotmy to delete my account data?

03 Does slotmy share my data with advertisers or other companies?

04 How do I correct wrong information on my account?

05 What cookies does slotmy use and can I turn them off?

06 How long does slotmy keep my data after I close my account?

Privacy Policy

Related pages

Related pages